Operations

Dashboard

• Operations Dashboard

Live Map

• Live Map Overview
• Live Map Legend

Route Ladder

• Route Ladder Overview
• Using Route Ladder
• Route Ladder Legend

Decision Support

• Decision Support Overview
• Replace Vehicle
• Helper Vehicle
• Discharge Only
• Platoon Tripper
• Cancel Service

Detours

• Detour Messages for the Public and the Operators
• Using the Detour Tab
• Creating a Detour
• Defining the Detour Area
• Impacted by Detour
• Editing Detour Segments
• See all 7 articles

IVR Report

• IVR Report

Dispatch

• Automated Dispatch User Guide (Legacy)
• Creating a Vehicle Incident from the myAvail Dispatch Application

Pullout Management

• The Pullout Management Process
• Operator Assignment Tab
• Vehicle Assignment Tab
• Yard Map Grids
• Pullout Grid
• Pullout Status Summary
• See all 7 articles

Self Service Reporting

• Self Service Reporting Overview
• Self Service Reporting Capabilities
• How to Add a Custom Query

Operator Timekeeping

• Operator Timekeeping (Legacy)

Operations Business Intelligence

• Live QA View
• Active Users
• Logon/Logoff Dashboard
• Detour Report

Yard Management

• How to Use the Yard Map
• How to Use the Vehicle Locations Tab

DataPoint

• DataPoint