Subscriber Messages

The myStop® webpage allows the public to subscribe to message services. This allows the subscriber to enter their profile information, which includes:
• First Name
• Last Name
• Email Address
• Phone #
• Quiet Times
• Notify me by (Email and/or Text Message)

A subscriber can choose to receive messages created for specific routes and/or all Public Messages.
Messages that are sent to the website are also sent to users who are subscribed to public messages. A currently subscribed user receives a new public message at the first opportunity outside of the quiet hours that the user has set. When a new user subscribes to public messages, all of the active messages are sent at the first opportunity outside of their quiet hours.

The time range defined for a message does not affect the delivery of public messages to subscribed users. Therefore, if a time range is pertinent to the message (e.g. that a detour is in effect from 8:00 am to 5:00 pm), consider including that information in the text of the message.

A message is sent to subscribers only once. If you edit the text of a message, the text is changed on the website but it is not resent to subscribers. Consequently, if you need to send the updated information to subscribers, Avail recommends that you expire the current message by setting the “To” date to a date in the past and then create a new message. You can copy the existing message if the changes are minor.