Use this option when you need to pull a vehicle off its schedule (block). This option allows you to select the replacement vehicle, select a replacement operator (if needed), enter messages for both vehicles, and open an Incident.
Select a Replacement Vehicle: Select a replacement vehicle from the drop-down.
Select an Operator: Select an operator to drive the replacement vehicle.
Message to vehicle being replaced: Enter a message to the vehicle that is being replaced. Make sure to select either No Ack, Ack Required, or Yes/No so you can see the operator’s response to the message.
Message to replacement vehicle: Enter a message to the replacement vehicle. “Meet vehicle at 13th and Walnut.” Make sure to select either No Ack, Ack Required, or Yes/No so you can see the operator’s response to the message.
Incident Type: The incident type will default to the selected Decision Support action, but the user can still change or select the incident type from the drop-down. The user can now also subscribe to an email or text alert for the incidents or the event.
Reason Code: Select a reason code from the drop-down. There are several options available to choose from, depending on what type was selected the user will be able to pick the appropriate reason code.
Description: Enter a short Description.
Click Submit.