Communications ETMS

Navigation: ETMS > Operations > Communications ETMS      

The Communications page allows the user to see all in coming events and their queued messages and history, as well as take such actions as Take, Release, Log, make a Voice Call or Text Message the event.

There are three tabs: Comms Queue, Queued Messages, and Message History.

Comms Queue Tab

On the Comms Queue tab the user can see all in coming events.

Right-clicking on the event allows the user to Take, Release, Log, make a Voice Call or Text Message the event.

Voice Call and Text Message sections show added calls and text messages. 

Queued Messages Tab

On the Queued Messages tab the user can see the list of queued messages, copy or edit them

Edit Queued message

The Active tab shows active queued messages and the Expired tab shows only expired messages.
The Search section allows to search for messages and filter messages containing the matching text. The search results will update dynamically as the user types or modifies the search query. Users have the option to clear the search query and revert to viewing all messages.

 

Message History Tab

On the Message History tab the user can see the list of sent texts and messages.

On the Text History tab the user has to select a vehicle to view text history for the vehicle.

On the Sent Messages tab the user can see the list of all sent messages.

The Show Only My Messages checkbox allows to see only user's messages.

Auto Response

The Auto Response link in the top right corner of the page opens the Auto Response page and allows the user to select the Talk Group and Call Duration and enable it. 

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