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  1. Avail Technologies
  2. SOPs

SOPs

Introduction to SOPs

  • Standard Operating Procedures (SOPs) Introduction & Use Cases

Executive & Management

  • Executive SOP 050: Organizational Change Management
  • Executive SOP 051: Executive Dashboard, Reports & Widgets

Finance

  • Invoices and Payments Process 007-FIN-AP-001

Maintenance

  • Work Order Management Settings SOP 0015
  • Transit Assets Work Orders SOP 0016
  • Daily Maintenance Process: SOP 008-TRA-WO-005
  • Maintenance SOP 030: Pullout/Start of Shift
  • Maintenance SOP 031: Vehicle Health Monitoring
  • Maintenance SOP 032: Preventative Maintenance
  • See all 8 articles

Marketing

  • Marketing SOP 055: Managing Public Messages

Operations & Dispatch

  • Decision Support SOP 0012
  • Dispatch SOP 011: Pullout/Start of Shift
  • Dispatch SOP 012: Route Monitoring & Operator Relief
  • Dispatch SOP 013: Pullin/End of Shift
  • Vehicle Operator SOP 020: Pullout/Start of Shift
  • Vehicle Operator SOP 021: Perform Revenue Service
  • See all 10 articles

Planning & Scheduling

  • Planner SOP 001: Schedule Data Management and Implementation
  • Planner SOP 002: Planning & Daily Schedule Analysis
  • Planner SOP 003: Farebox & APC Exceptions & Adjustments
  • Planner SOP 004: Manage Vehicle & ADA Announcements
  • Planner SOP 005: Using the Replay Tool

Payroll

  • Payroll SOP 001: Payroll Processing

System Administration

  • System Admin SOP 040: General Responsibilities
  • Information Technology (IT) SOP 041: Disaster Recovery
  • Information Technology (IT) SOP 042: Preventative Maintenance of Servers

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