SOPs

Introduction to SOPs

• Standard Operating Procedures (SOPs) Introduction & Use Cases

Executive & Management

• Executive SOP 050: Organizational Change Management
• Executive SOP 051: Executive Dashboard, Reports & Widgets

Finance

• Invoices and Payments Process 007-FIN-AP-001

Maintenance

• Work Order Management Settings SOP 0015
• Transit Assets Work Orders SOP 0016
• Daily Maintenance Process: SOP 008-TRA-WO-005
• Maintenance SOP 030: Pullout/Start of Shift
• Maintenance SOP 031: Vehicle Health Monitoring
• Maintenance SOP 032: Preventative Maintenance
• See all 8 articles

Marketing

• Marketing SOP 055: Managing Public Messages

Operations & Dispatch

• Route Ladder SOP 0018
• Detour Management SOP 0011
• Decision Support SOP 0020
• Incident Management SOP 006
• Dispatch SOP 011: Pullout/Start of Shift
• Dispatch SOP 012: Route Monitoring & Operator Relief
• See all 13 articles

Planning & Scheduling

• Routes Card SOP 0019
• Planner SOP 001: Schedule Data Management and Implementation
• Planner SOP 002: Planning & Daily Schedule Analysis
• Planner SOP 003: Farebox & APC Exceptions & Adjustments
• Planner SOP 004: Manage Vehicle & ADA Announcements
• Planner SOP 005: Using the Replay Tool

Payroll

• Payroll Processing 003-PAY-PR-001

System Administration

• System Admin SOP 040: General Responsibilities
• IT Information Technology SOP 041: Disaster Recovery
• Information Technology (IT) SOP 042: Preventative Maintenance of Servers