SOPs

Introduction to SOPs

• Standard Operating Procedures (SOPs) Introduction & Use Cases

Executive & Management

• Executive SOP 050: Organizational Change Management
• Executive SOP 051: Executive Dashboard, Reports & Widgets

Finance

• Finance SOP 001: Invoices and Payments Process

Maintenance

• Transit Assets SOP 001: Daily Maintenance Process
• Maintenance SOP 030: Pullout/Start of Shift
• Maintenance SOP 031: Vehicle Health Monitoring
• Maintenance SOP 032: Preventative Maintenance 
• Maintenance SOP 033: Supervision for Management
• Maintenance SOP 051: Update Yard Map

Marketing

• Marketing SOP 055: Managing Public Messages

Operations & Dispatch

• Dispatch SOP 011: Pullout/Start of Shift
• Dispatch SOP 012: Route Monitoring & Operator Relief
• Dispatch SOP 013: Pullin/End of Shift
• Vehicle Operator SOP 020: Pullout/Start of Shift
• Vehicle Operator SOP 021: Perform Revenue Service
• Vehicle Operator SOP 022: Pullin/End of Service
• See all 9 articles

Planning & Scheduling

• Planner SOP 001: Schedule Data Management and Implementation
• Planner SOP 002: Planning & Daily Schedule Analysis
• Planner SOP 003: Farebox & APC Exceptions & Adjustments
• Planner SOP 004: Manage Vehicle & ADA Announcements
• Planner SOP 005: Using the Replay Tool

Payroll

• Payroll SOP 001: Payroll Processing

System Administration

• System Admin SOP 040: General Responsibilities
• Information Technology (IT) SOP 041: Disaster Recovery 
• Information Technology (IT) SOP 042: Preventative Maintenance of Servers