Originally published on 07/23/2026
Microsoft Azure has reported a connection issue impacting all West Coast customers.
What's the issue?
Update from Microsoft Azure Status Website:
We are investigating a networking issue affecting connectivity to Azure services in the West US region. Impacted customers may experience intermittent connectivity failures, increased latency, or difficulty accessing Azure services. Customers with traffic traversing the West US region may also experience downstream impact.
We are exploring mitigation options on affected network devices. Early indications suggest the issue is related to network traffic flow through the impacted infrastructure; however our analysis remains ongoing. We are closely monitoring traffic while continuing our investigation.
We will provide additional information as it becomes available.
This message was last updated at 16:29 UTC on 23 July 2026
Who's affected?
All West Coast Customers.
What do I need to do?
- Monitor Azure service health: You can track Microsoft's current Azure service status at https://azure.status.microsoft/en-gb/status. If any Azure-related disruptions continue to affect connectivity, updates will be reflected there.
- Continue to monitor this Service Bulletin for updates.
Updates
- July 23rd, 5:00 pm EST - Update from MS Azure: This issue is now resolved. We identified a recent change that was strongly correlated with the onset of impact. We have completed the rollback of this change and telemetry across services are continuing to show signs of recovery. Customers should be observing recovery at this time.
How do I request assistance?
As always, if you have questions or need any assistance, please don’t hesitate to contact the Avail Customer Experience Team either by submitting a case via the AvailTec Portal or for critical or high-priority cases by calling (814) 234-3394 option 1.