Originally published on 04/07/2025
What's Happening?
As part of our ongoing efforts to improve overall reliability, security, and performance, Avail will perform maintenance on our cloud infrastructure. The regularly scheduled maintenance will cause a temporary outage and reboot the myAvail system while our team updates the servers.
Maintenance Details:
- Downtime Duration: Approximately 1 to 2 hours
- Impact: This is an infrastructure-related update and will not change the functionality or features of the myAvail product. You should not see any changes in the look or functionality of your myAvail system.
Who's affected?
All users within the designated maintenance window will be affected.
What do I need to do?
Please check your Wayfinder notifications for detailed dates and times. We'll notify you 2 weeks ahead of your scheduled maintenance window.
How do I request assistance?
As always, if you have questions or need any assistance, please don’t hesitate to contact the Avail Customer Experience Team either by submitting a case via the AvailTec Portal or for critical or high-priority cases by calling (814) 234-3394 option 1.
Thanks for partnering with Avail. We look forward to better serving you!
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