Business Intelligence Overview

Use Avail’s Business Intelligence (BI) to review your agency data metrics in a collection of visualization dashboards, like bar graphs, and the underlying data in tabular form. These flexible visualizations display a range of information by different criteria to answer your business questions, such as: How is our on time performance over time? Are vehicle operators using the system correctly? Is the schedule reflective of people travel patterns? What is the condition of our vehicles? How many incidents have we documented for last quarter? What is our ridership for this quarter? How many detours did we create last year?

A dashboard can consist of a collection of panels (reports) or a series of tabbed pages, each with its own graphs that you can filter. These interactive dashboards allow you to vary the reporting criteria for them. Simply click on the visualizations to drill-down to the necessary details, or choose from a series of filters to apply.

In addition to the predefined reports, you can use the self-service tab to create your own custom analyses. The self-service section provides ways to interact with your data and personalize your own dashboards and reports. Simply select and analyze data from centrally managed and governed data sources, create and share visualizations, graphs and tables. Self-service allows you to do the following:

  • Create custom charts, tables, and other visualizations of your data
  • Perform a wide range of activities with your data, including sorting, grouping, and filtering
  • Save these visuals in your own gallery
  • Combine them into dashboards
  • Place them in reports that can be shared with others
  • Schedule reports for automatic generation and distribution and more

For the self-service features, refer to Logi Analytics guide Data Analysis using the Self-Service Reporting Module.

How to Access Business Intelligence (BI)

If you have permissions to access Business Intelligence reporting, myAvail displays the Business Intelligence top-level tab in your account when logged in:


After clicking this tab, myAvail opens the Business Intelligence Home Page in your PC’s default Web browser. Avail recommends using Google Chrome browser. However, Business Intelligence might work in other browsers.

The Business Intelligence Home Page can also be launched from our ETMS system/Operations/Business Intelligence card:


The Home Page is shown below:

For security reasons, you must access Business Intelligence using the top-level tab in myAvail or in ETMS. If you directly access the BI URL, such as through a web browser bookmark, your browser cannot authenticate with the service, and it will display an error message.

Menu Bar

The menu bar is across the top of the home page. This menu displays the different categories of reports and features you can access. These options include the following:

  • myDash: View and manage your dashboard, scheduled reports, and bookmarked reports.
  • Operations: Visualizations related to operations such as on-time status, number of vehicles that are late/early, and open incidents.
  • Planning: Identify the worst performing routes, worst drive times, and more.
  • Maintenance: Display recent pre-trip inspection issues and vehicles with the most issues.
  • Finance: Display financial metrics by various categories.
  • Statistics: Display scheduled and actual miles and hours.
  • Admin: Manage your bookmarks and scheduled reports.
  • Self-Service: Create your own custom visualizations and reports.

Bookmarking, Automatic Runs, and Exporting

In the upper-left corner of many visualizations, there are three additional functions to note.

  • Click  to bookmark the current The bookmark feature saves all your filter settings so you can run the same report without having to recreate it. Access and manage your bookmarks in Admin > Bookmark Admin.
  • Click  to have BI automatically run and distribute reports to specific users. View and manage the reports that are already scheduled in Admin > Scheduled Reports.
  • Click  to export the data to an Excel, CSV, or PDF

TIP: Availability of these functions varies by report.

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