Resolving Schedule Validation Issues

  1. If issues are found, they will be displayed in the following manner (please see screenshot below)
  2. Issues must be corrected, before moving forward
  3. Each column, in the screenshot below, represents the following information: 
    Issue - indicates what’s being flagged. Example below: unreviewed trigger boxes, reminder to include route trace files in the deployment process
    Count - indicates how many issues were flagged
    Recommended Action - suggested next steps to follow to fix the issue
  4. Perform recommended actions then click Validate Schedule to revalidate. 
    If recommended actions entail examining trigger boxes and route traces. 
  5. Continue this process until no issues are found.
  6. Be sure to include any noted route trace updates when you get the Deployment step for ‘Build & Deploy’

Troubleshooting Trigger Box Issues

When a schedule is imported, all stops on the schedule have an automatically assigned geofence ( the trigger box) upon import into Avail. Each geofenced area, or trigger box, requires a review and save process. If trigger boxes are not reviewed/ saved, the data attached to that geofence is not available for use in the vehicle. 

Unreviewed Trigger Box Example: 

Manage Trigger Box Attributes:

Review and Save Trigger Box:

Headings For Rare Cases:

Build & Deploy Process

Deployment Process

After making changes to your schedule using Geo Tools, you must deploy the updated information to make it available to vehicles.

Use a full Schedule Data deployment when making changes to your schedule, such as adding or removing stops, removing routes, or changing service levels.

For changes made only in Geo Tools, a Correction Deployment is typically sufficient.

Deployment options:

  1. New Schedule Deployment: Select Schedule Data, Future Schedule, and Start Date. Select the file types to deploy, choose the vehicles, and click Deploy.
  2. Correction Deployment: Select Schedule Data, Future Schedule, and Correction. Choose the files to deploy, select the vehicles, enter the Effective Date, and click Deploy.
  3. Other Files: Use this option to deploy fare screens and pre-trip inspections.

Validation and Build Errors

The Build and Deploy tabs display validation or build error messages only when corresponding errors are detected.

If an error message appears, return to the appropriate tab to review and resolve the issue before proceeding.

 

 

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