Operations Status Tab [Video]

The Status tab is located in myAvail Operations. This area is managed by dispatchers to monitor on-time performance and to support vehicle operators on the road, as needed. This tab provides real-time updates for all vehicles logged in to service, so dispatch can quickly address any issues. Each vehicle displays a record that is color-coded for ease, to quickly interpret if vehicles are departing their timepoint stops on time, late or early; or if vehicles are in bad communications, bad GPS, off route, or not logged in. Color-coded statuses will vary from agency to agency though some colors are standard (green= on time departure, yellow= late departure, red= early departure, blue= bad GPS, black= trip start). 

Status Tab Color Coding

In the screenshot below, we see that vehicles 600, 1903, 1906, 1904, and 610 departed their last timepoint on time. Vehicle 601 is at Trip Start. Vehicle 327 departed its last timepoint too early. Vehicle 326 left its last timepoint late. The Dev column is the deviation, in sets of minutes, to inform dispatch how much a vehicle is in a certain status. The deviation compares what the vehicle is performing against its schedule.

How does it all work? Vehicles each have an installed GPS antenna so we know where a vehicle is located and the time it's there. The in-vehicle software holds the digital schedule, which includes departure times for all stops and the locations of all stops. When an operator logs onto a piece of work, this action connects the vehicle to its scheduled job. As the vehicles perform their service, real-time updates are generated at timepoint departures. These updates are displayed on the Status tab and are used to compare vehicle performance against the digital schedule. Status tab updates are automatic and very frequent: ~20 seconds to 30 seconds, depending on location.

Column Descriptions

Time: This is the time stamp for when the vehicle last 'checked in'/ sent data to the Operations area

Vehicle: The vehicle ID # displays here

Stop: This is the last stop the vehicle serviced

Status: This column displays the color-coding for the vehicle status (on time, late, early, etc.)
NOTE: By default, the status tab sorts data on the Status column. To remove the sort on this column, click on the column header until no caret shows. 

Dev: This is the deviation in minutes (how late, how early, how on time, etc.) Tip- Even on time departures have time built-in for cushioning, as we can't determine roads/environmental conditions) 

Run: The Run ID is the piece of work the operator is logged into. Tip- Typical service includes 2 runs per day. Together those 2 runs make up the work for a route's service day.

Trip: The current trip ID displays here. Tip- Each run is made up of a set of trips that automatically start, based on vehicle location and time.

Route: The Route ID displays for the service the vehicle is performing 

Direction: This column displays the vehicle's direction ( inbound, outbound, loop, etc.)

Onboard Count: This column displays passenger counts. APCs (automatic passenger counters) are pulled from vehicle sensors that are installed above/ near doors to track ridership movement

Additional Columns

Block: This displays the block assignment for the vehicle. Tip- 

Employee ID: The employee ID number is displayed here

Fleet Group: This displays the fleet group type. In most cases, you will see 'Fixed Route' here. Tip-  Fixed route service is defined as service that has scheduled depart times for all stops. Example: "I always hop on the route 2 at 17th Street. The bus departs at 7:45am on weekdays."

Pullout: This column displays the pullout status for a vehicle to support OTP. Is the vehicle on time, late, or early?

Pullin: This column displays the pullin status for a vehicle. Is the vehicle on time, late, or early?

Relief Location: This column displays the relief location for operator switchouts 

Additional Tips

Use the scroll bar near the bottom of the screen to move left or right on the Status tab:

Example: "I don't see the Status column. I don't recall what the yellow color means. I'll scroll right to find it."

Apply column filters by clicking on the funnel: 

Active filters display in orange: 

Example: " I am responsible for monitoring 5 routes, so I applied a filter on the Routes column for those."

Find Vehicle: Use this field to locate a vehicle by its ID number. This field is always visible for ease of use. When selected, the vehicle location will automatically display on the map.

Show Logged Off Vehicles: When you use this button, you'll see all vehicles in your fleet displayed at the bottom of the Status Tab:

Example: "Let's put Mike in vehicle 325. It's not in service."

Column Customization: Columns may be moved left or right, so dispatchers can prioritize information in a way that's meaningful to them. Click on the column name, and drag it to a new location.

Example: "I want to move the Status column closer to the left, so I can readily see what each vehicle's record color means."

 Last Vehicle to Check In: 

Why does it seem like the records jump around on the Status tab? When a vehicle sends data to Operations, the vehicle's record will be updated and jump to the top of the queue. For this reason, the records move around. 

Sort Column Information: If you click on the column name, it will re-sort the information. For example, if you click on Status, it will sort vehicle records by status type (on time records together, late records together, etc.)

When you sort column information, you'll see a blue triangle, which indicates an active sort has been applied:

Number Badges: Number badges provide you with information about vehicle OTP issues on the Status tab. For example, if you are currently managing pull out, the Status tab may not be fully visible                  (depending on your Operations screen layout). The numbers in the boxes are used to display vehicles deviating from their schedule. The colors of each number match the color coding used for on time performance (OTP). The example below illustrates that 3 vehicles departed their last timepoint early and 11 vehicles departing their last timepoints late: 

Video Demo


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