Pushing the covert emergency alarm button notifies dispatchers of the event using an audible sound and an alert display as shown below.
When you move the mouse, the alarm indication disappears, and the Emergency Alarm event appears in the Communications Queue. The audible alarm continues to play until a dispatcher takes the event. A vehicle in Emergency Alarm mode will not receive text messages, and systems using VoIP or closed mic radio systems will not accept standard radio requests.
If your vehicles are equipped for covert monitoring, available with Closed Mic radio and VoIP systems, set up a covert call to the vehicle in emergency mode by double-clicking the Emergency Alarm event in the Communications Queue. A window appears that allows you to select the Talk Group for the covert call. Click the Call button to monitor audio on the vehicle on the selected Talk Group.
When you click the call button, the call status indicator at the bottom of the screen indicates a Covert Call. To end the covert call, click the End Call button.