Displaying Detour Information

Detours are a common occurrence. myAvail provides dispatchers and planners with tools for managing long-term detours on fixed routes. These tools allow them to create a detour trace, public messages, general messaging to operators and Road Supervisors, and turn-by-turn directions.

For the operators, the system provides the following information:

  • The system sends a message to all routes that a detour affects. Authorized myAvail users can customize the message, but it usually includes the reason for the detour, the duration of the detour, and the impacted area.
    • This is a standard message that the MDT displays for all operators who log onto a run that has a detour.
  • The trip information section of the MDT Home screen displays the upcoming detour when the vehicle approaches the detour.
  • When the trip information window indicates that there is a detour within the next 3 stops, turn-by-turn directions are provided in the INBOX of the MSG section.
    • This feature allows the MDT to display the directions without requiring the operator to select a detour because there can be multiple detours active at the same time in different parts of the service area.
  • Boards and alights performed while on a detour are attributed to the first stop after the detour.
  • The system indicates the vehicle is on route while it follows the detour.
Was this article helpful?

Articles in this section

New to the Help Center?
Review the Help Center guide
Help Center Feedback
Have a suggestion for new content or how we can improve the Help Center? Let us know!