Concept of a Position, its Functions, and Function Controls Available to Assign to Positions

Introduction to the Concept of a Position

This section describes the concepts of a position. To see an overview of the features of the Position Setting screen please reference myAvail Administration Functions.

myAvail uses positions to aggregate functions that users need to perform a job. Functions refer to functionality that is available in myAvail. myAvail system administrators permit each position to access functionality that allows users to perform their jobs. The user may have only one position assigned to them but administrators can give access to one or several features or functionalities for each position. This is done through the ETMS/System Administration/Users card and Positions card.

For a practical illustration, consider for example an Operations Supervisor. All functionalities will be assigned to the position of an Operations Supervisor. After logging in to the product, he would place his most frequently used functionalities on the Home Screen. He could then navigate the product with the Suite drop-down to see the full set of functionalities for each product suite that he has access to.

Consider the following when assigning functionalities to positions and assigning positions to users:

• Functionalities must be assigned to a position for a user to access the function.
• It is possible to assign any functionality to any position.
• Users have a default position that they start in when they logon to myAvail.
• Users access functionality based on their current position.
  • If a standard set of functions for a user’s position isn’t sufficient, it can be customized. If a user is temporarily filling in for another worker functionalities may be temporarily granted to that position.

Assigning functions to positions provides important benefits. You can change what a position can do by adjusting the functions that are assigned to that position. That change instantly affects all users that have that position assigned. For instance, if you add functionality to the Dispatcher position, all Dispatchers can access that new functionality on their next log in or after a change of positions.

The default positions that Avail provides at setup are a template to build on, but these will not satisfy the precise needs of any property. Your property might not need all the default positions and you might need to create new.

The most important thing to remember is that position configuration is easy to change. Users can become frustrated when “something is always coming up” that forces them to ask for access to more functionalities frequently and for short intervals. If this type of problem occurs, please discuss with the system administrator at the site who can adjust the permissions of any position.

More info on Positions can be also found in Positions Overview. 

Functions and Function Controls Available to Assign to Positions

This section defines the functionality that each checkbox grants on the Functions tab of the Positions card located in ETMS/System Administration suite.

This is where you create positions and assign functions to them. Each item in the functions list corresponds with a top-level suite on myAvail’s main screen.

The top-level suites/functions have a group or groups of related functions which in turn can have their own sub-groups of functions. The user can check or uncheck the specific functions in these groups to refine the correct functions for the whole position.

In the list of default positions, choose a position you need, click on it and then in the newly appeared list of functions check those functions you want to assign to that position.

If you check the checkbox next to the high-level suite, like Finance, it means you checked all the functions located underneath it.

You can uncheck necessary features, in this case the checkbox with a check  will turn into the checkbox with a hyphen  indicating that not all features in that suite were picked:

The color-coded table below illustrates the relationship between each item in myAvail main tabs and the varying level of access control to the groups of functions.

Operations
Each window in the Operations tab requires a specific permission to access it. Additionally, some of these windows require permissions for specific actions within them. These controls are set in the following groups:

• Operations Menu
  • These are the features available from the Operations tab drop-down menu.
• Operations Windows
  • These are the windows available on the Operations Tab
• Operations Queues
  • These control what features are available on the Communications, Events and Maintenance Queue windows
• Queue Actions
  • These control the functions that are available to resolve a selected Communications, Events and Maintenance Queue window entry. This also covers the right-click menu.
• Pullout
  • These control functions related to the Pullout feature.

Related Functionality Groups
These groups provide granular control over the permissions for functions within a related group of functions.

Full Access to a Top-Level Tab
These items grant full access to a top-level tab and no separate functionality checkboxes exist.

Free Standing application
This is limited to DataPoint at this time.

The table below shows further controls and their functions accessible in the Operations tab. The highlighted text corresponds to separate functional groups on the Functions tab. Each section in the table provides control of a different aspect of the Operations tab.

The table below further defines the functionality options for main tab options. The highlighted text corresponds to a main tab option that supports granular control over the permissions for function.

The DataPoint section grants permission to the separate DataPoint application.