Introduction to the Concept of a Position
This section describes the concepts of a position. To see an overview of the features of the Position Setting screen please reference myAvail Administration Functions.
myAvail uses positions to aggregate functions that users need to perform a job. Functions refer to functionality that is available in myAvail. myAvail system administrators permit each position to access functionality that allows users to perform their jobs. The user may have only one position assigned to them but administrators can give access to one or several features or functionalities for each position. This is done through the ETMS/System Administration/Users card and Positions card.
For a practical illustration, consider for example an Operations Supervisor. All functionalities will be assigned to the position of an Operations Supervisor. After logging in to the product, he would place his most frequently used functionalities on the Home Screen. He could then navigate the product with the Suite drop-down to see the full set of functionalities for each product suite that he has access to.
Consider the following when assigning functionalities to positions and assigning positions to users:
- Functionalities must be assigned to a position for a user to access the function.
- It is possible to assign any functionality to any position.
- Users have a default position that they start in when they logon to myAvail.
- Users access functionality based on their current position.
- If a standard set of functions for a user’s position isn’t sufficient, it can be customized. If a user is temporarily filling in for another worker functionalities may be temporarily granted to that position.
Assigning functions to positions provides important benefits. You can change what a position can do by adjusting the functions that are assigned to that position. That change instantly affects all users that have that position assigned. For instance, if you add functionality to the Dispatcher position, all Dispatchers can access that new functionality on their next log in or after a change of positions.
The default positions that Avail provides at setup are a template to build on, but these will not satisfy the precise needs of any property. Your property might not need all the default positions and you might need to create new.
The most important thing to remember is that position configuration is easy to change. Users can become frustrated when “something is always coming up” that forces them to ask for access to more functionalities frequently and for short intervals. If this type of problem occurs, please discuss with the system administrator at the site who can adjust the permissions of any position.
More info on Positions can be also found in Positions Overview.
Functions and Function Controls Available to Assign to Positions
This section defines the functionality that each checkbox grants on the Functions tab of the Positions card located in ETMS/System Administration suite.
This is where you create positions and assign functions to them. Each item in the functions list corresponds with a top-level suite on myAvail’s main screen.
The top-level suites/functions have a group or groups of related functions which in turn can have their own sub-groups of functions. The user can check or uncheck the specific functions in these groups to refine the correct functions for the whole position.
In the list of default positions, choose a position you need, click on it and then in the newly appeared list of functions check those functions you want to assign to that position.
If you check the checkbox next to the high-level suite, like Finance, it means you checked all the functions located underneath it.
You can uncheck necessary features, in this case the checkbox with a check will turn into the checkbox with a hyphen indicating that not all features in that suite were picked:
The color-coded table below illustrates the relationship between each item in myAvail main tabs and the varying level of access control to the groups of functions.
Each window in the Operations tab requires a specific permission to access it. Additionally, some of these windows require permissions for specific actions within them. These controls are set in the following groups:
- Operations Menu
- These are the features available from the Operations tab drop-down menu.
- Operations Windows
- These are the windows available on the Operations Tab
- Operations Queues
- These control what features are available on the Communications, Events and Maintenance Queue windows
- Queue Actions
- These control the functions that are available to resolve a selected Communications, Events and Maintenance Queue window entry. This also covers the right-click menu.
- These control functions related to the Pullout feature.
Related Functionality Groups
These groups provide granular control over the permissions for functions within a related group of functions.
Full Access to a Top-Level Tab
These items grant full access to a top-level tab and no separate functionality checkboxes exist.
Free Standing application
This is limited to DataPoint at this time.
|myAvail Main Tabs||Functions Description|
|Detour||The tab where Detour information is created, maintained and information about detours is prepared for internal and public distribution.|
|Public Messages||The tab where Public Messages are created and maintained.|
The tab where Stock Messages are created and maintained.
The tab where Special Events are created and maintained.
NOTE: This is used when vehicles assigned to specific runs are given a special radio talk group.
|Signs||The tab where myAvail Signs are enabled or disabled.
NOTE: Enabled and Disabled refers to their receiving and displaying information.
|Routes||This tab controls information about Routes related to the display and tracking of routes. NOTE: Route schedule information is maintained in DataPoint or your third-party scheduling package.|
|TSP||The tab where Traffic Signal Priority can be set up and managed.|
|Transit Planning||The tab where Route redesign can be set up and managed.|
|Operations||This is the core myAvail tab. This is the tab that Dispatchers, Bus Supervisors, and all involved with day-to-day operations will spend most of their time.|
|The tab where Incidents are documented and maintained.
NOTE: This is used with an add-on package and is not installed for all properties.
|Announcements||The tab where vehicle Announcements are assembled and maintained.
NOTE: This applies to all in-vehicle announcement types and requires the files to be made and placed in an available location.
|TIS||The tab where myAvail Traveler Information System is accessed.
NOTE: This is used with an add-on package and is not installed for all properties.
|Fleet Groups||The tab where myAvail Fleet Groups are defined and maintained. “Fleet Groups” provide a way to divide the vehicle fleet into manageable groups or areas of operation for control by multiple Dispatchers.|
|Vehicle Locations||The tab where the Location in the yard is entered and maintained.
NOTE: This tab also identifies vehicle(s) that are out of service for maintenance.
|Operator Assignment||The tab where Operator Assignments are created and maintained.
NOTE: This refers to scheduled daily run assignments.
|Vehicle Assignment||The tab where vehicle block Assignments are created and maintained.|
|Inspection Settings||The tab where myAvail Pre-Trip inspections settings are created and maintained. NOTE: This is used with an add-on package and is not installed for all properties.|
|Build & Deploy||The tab where schedule data is validated, packaged for distribution to vehicles and deployed to vehicles.|
|Geographic Tools||The tab where past vehicle activity, trigger boxes and route traces are viewed, created or maintained. NOTE: These functions all use a map-based display and are jointly used during issue resolution, which is why they are all on the same tab.|
|Exceptions Processing||The tab where farebox data is validated against myAvail data, then made available for reporting.|
|Vehicle Files||The tab where the user can review the status of all files scheduled for distribution to vehicles. This tab is also used to schedule and deploy software to vehicle components.|
|Business Intelligence||The tab where access is provided to the Business Intelligence reporting tools. This tool provides both standard reports and an ad hoc reporting tool.|
|Users||The ETMS card where myAvail users are created and maintained.|
|Positions||The ETMS card where myAvail positions are created and maintained.|
The table below shows further controls and their functions accessible in the Operations tab. The highlighted text corresponds to separate functional groups on the Functions tab. Each section in the table provides control of a different aspect of the Operations tab.
This is a special functional control group for the drop-down menu list on the Operations tab.
|Auto Response||This selection allows to set the system into auto response mode when no other staff is available to monitor vehicle events or communication requests.|
|Edit Default Fleet Groups||This selection allows to edit the fleet groups you are monitoring.
NOTE: This option is the “gear” menu instead of the drop-down menu.
|Edit Default Talk Groups||This selection allows the user of this role to edit the talk group they are using. NOTE: This option is the “gear” menu instead of the drop-down menu.|
|Edit Operations Layout||This selection allows to alter the number of windows and content of all regions of the Operations tab for this position.|
|Manual Logon||This selection allows to log an operator onto a selected vehicle and run.|
|Manual Logoff||This selection allows to log off a selected vehicle.|
|Reset Vehicle||This selection allows to reset the status of a selected vehicle.
NOTE: The primary purpose is to clear vehicles that have returned to the yard but were not logged off before shutting down.
|Documents||This selection allows the user of this role to view reference documents.|
|Block Delay||This selection allows to set a delay for a selected vehicle block of work. The delay value is used in the departure estimation calculation for this block.|
|Block Status||This selection allows to enable or disable departure estimation for a selected vehicle block of work.|
|Save Default Dispatch Layout||This selection allows to set the operations tab layout for this position as the default layout. NOTE: This permission should be turned on, the new default layout created and saved and then this permission removed to prevent accidental changes.|
|Mobile User||Allows the user to set their mobile status and identify their assigned vehicle and phone. Assigning this function also indicates this is a “mobile” position.|
|Operations Windows||This functional section makes Operations tab windows available to this position. Windows related to Communications, Events, Maintenance and Pullout are controlled separately.|
|Timeline||Makes the Timeline window available for this position.|
|Dispatch Map||Makes the standard vehicle map window available for this position.|
|Build Custom Map View||
Allows the user to create custom map views.
|Status Window||Makes the Status window available for this position.|
|Vehicle History||Makes the Vehicle History window available for this position.|
|Block/Run Schedule||Makes the Block/Run schedule window available for this position.|
Makes the Test History window available for this position.
NOTE: This is a history of text messages to/from the currently selected vehicle.
Makes the Sent Message window available for this position.
NOTE: Sent messages refers to Dispatcher messages and will display delivery failures and responses when applicable.
|Route Status Grid||
Makes the Route Status window available for this position.
NOTE: Tracking vehicle capacity and headway are optional to this window and must be configured separately.
|Route Status Map||
Makes the Route Map window available for this position.
NOTE: The Route Map works in conjunction with the Route Status Grid.
|Mobile Personnel Grid||Makes the Mobile Personnel Grid window available for this position.
NOTE: The ability to update, add and view the status of mobile personnel is all granted by this permission.
|Platform Management||Makes the Platform Management window available for this position.
NOTE: The ability to view and update vehicle block assignments are granted by this function. This function is not granted to any position by default. If Platform Management is used a custom position should be created.
|Operations Queues||This functional section makes Operations tab windows related to Communications, Events, and Maintenance available to this position.|
|Comm/Event||This selection allows to access the Communications Queue window and the Event Queue window.|
|Handle Comm/Event||This selection allows to select a Communications or events queue entry, respond to the event then log the event.|
|Maintenance||This selection allows to access the Maintenance Queue window.|
|Handle Maintenance||This selection allows to select a Maintenance queue entry, respond to the event then log the event.|
|Active Dispatcher||This selection indicates to myAvail if the user assigned to this position is expected to respond to issues within the fleet groups to which they are assigned. This selection must be on for Dispatcher positions or any position with dispatcher capabilities assigned that may cover for Dispatch as needed. This setting should be off for positions being given View access to dispatch capabilities such as Planner.|
|Queue Actions||This list controls the right click menu list when taking Event, Communication and Maintenance Queue items.|
|Decision Support||Opens a separate browser window to support actions needed to address a service disruption. NOTE: This is an optional feature, contact your FAST representative before activating.|
|Text Message||Opens the window to prepare a text message to one or more vehicles.|
|Voice Call||Opens a radio call window. NOTE: This is only appropriate for closed MIC systems.|
|View Pre-trip||View the pre-trip failures reported for the selected vehicle.
NOTE: This option requires use of the vehicle pre-trip module which is an optional feature of myAvail.
|Create Incident||Open the Incident tab with information available from this item, if any, pre-filled on the form.|
|Location SMS Message||Send a vehicle or map location by standard public text message.
NOTE: This is only available on the Map window.
|Create Work Orders||Opens a window for the generation of a maintenance work order.
NOTE: This is only available when using the Avail Fleet-Net® product.
|Pullout Window||Pullout is a separately licensed feature which is not functional unless purchased. NOTE: Avail Support MUST assist in the setup of this feature.|
|View||Makes the Pullout window available for this position.|
|Assignments||Allows to assign operators to runs and to assign vehicles to runs.|
|Check In||Allows to check in Operators in the Pullout window.
NOTE: This does not control the check in of Extra board operators in the Yard Map Grid.
|Yard Map/Grid||Makes the Yard Map window and grid available for this role.
NOTE: Vehicle location assignments cannot be made through this window. To assign vehicles to yard bays the position must include the function of Menu Setting View Vehicle Location.
The table below further defines the functionality options for main tab options. The highlighted text corresponds to a main tab option that supports granular control over the permissions for function.
|View Messages||Makes the Public Messages tab available for this position. NOTE: Applies to Web and Sign Message sub-tab only.|
|Edit Messages||Allows to add, edit or make inactive Web and Sign messages.|
|View Announcements||Makes the Public Messages tab available for this position. NOTE: Applies to in-vehicle announcements only.|
|Edit Announcements||Allows to add, edit or make inactive in-vehicle announcements.|
|Publish Message||Allows to release public announcements to the public. NOTE: This allows to create announcements and distribute them internally for review.|
|Ad hoc Message||Allows to create text to speech announcements to be played on selected vehicles.|
|View Dispatcher Messages||Allows to view the Dispatcher prepared messages in the tab.|
|Edit Dispatcher Messages||Allows to add, edit or delete the Dispatcher prepared messages in the tab.|
|View Operator Messages||Allows to view the Operator prepared messages in the tab.|
|Edit Operator Messages||Allows to add, edit or delete the Operator prepared messages in the tab.|
|View||Makes the Special Events tab available for this position.|
|Edit||Allows the user of this position to edit values in the tab.|
|View||Makes the Signs tab available for this position.|
|Edit||Allows to edit values in the Signs tab.|
|View||Makes the Route tab available for this position.|
|Edit||Allows to edit values in the tab.|
|View Incident||Allows to view previously created Incident information.|
|Create Incident||Allows to create a new specific Incident.|
|Edit Incident||Allows to edit previously created Incident information.|
|Close/Reopen Incident||Allows to prevent further edits to a previously created Incident information or restore the edit ability.|
|Perform TIS||Makes the Traveler Information System functionality available for this position. NOTE: TIS is an optional module and is not available to all properties.|
|Build & Deploy|
|Download Schedule Data||Allows the user of this position to deploy schedule data files to vehicles from this tab.|
|Download Pre-Trip||Allows the user of this position to deploy Pre-Trip configuration data files to vehicles from this tab. NOTE: This is an optional feature and is not available to all properties.|
|Download Farebox||Allows the user of this position to deploy Farebox configuration data files to vehicles from this tab. NOTE: This is an optional feature and is not available to all properties.|
|View Validate||Allows to validate schedule data.|
|View Build Files||Allows to create vehicle run files from schedule data.|
|View Deploy||Allows to make new or change schedule data, announcements, Pre-Trip setup, Farebox setup, Route Traces and GTFS data available.|
|Download Route Traces||Allows to make active for internal users and the public the selected Route Trace files from this tab.|
|Download GTFS||Allows to make General Transit Feed Specification (A.K.A Google Transit files) available to Google. NOTE: This is an optional feature and not available to all properties.|
|View Replay||Allows to view Replay of vehicle information.|
|View Trigger Boxes||Allows to view, create, delete or modify Trigger box information.|
|View Route Traces||Allows to view, create or modify Route Trace and Route Path information.|
|Edit Replay Grid Layout||Allows to modify the column size, order and visibility of the Replay grid.|
|Edit Default Replay Grid Layout||Allows to save their configuration of the Replay grid to be used by all other users regardless of position that do not have edit permission or who have not yet saved a personal Replay layout.|
|View||Makes the Vehicle Files tab available for this role.|
|Download Code Files||Allows the user of this position to download code files to in-vehicle hardware. NOTE: This feature should be used only by Avail staff or by the direction of Avail.|
|Enable Debug||Allows the user of this position to configure in-vehicle hardware to collect then download debug information. NOTE: This feature should be used only by Avail staff or by the direction of Avail.|
|Systemwide Reporting||Allows to access all properties in a multiple property installation. NOTE: The default is to allow access only to the property the user is logged into.|
The DataPoint section grants permission to the separate DataPoint application.
|Function Controls||Function Description|
|Setup||Allows the user of this position to create, maintain and delete myAvail system setup data (e.g. schedule data, company data, garage information, vehicle information, …).|
|Farebox Data Import||Allows the user of this position to import GFI farebox data for exception processing in myAvail.|
|myReports||Allows the user of this position to configure and store Summary Reports with custom filter options and to schedule the automatic running of the reports.|
|Summary Reports||Allows the user of this position to run myAvail standard reports.|
|Analysis Reports||Allows the user of this position to use myAvail’s ad hoc reporting tool.|
|Schedule Data Import||Allows to access the Adjustment page. NOTE: The import function also granted by this permission is no longer active.|