Avail Technologies employs comprehensive, in-depth, and industry-proven standards and technologies to protect and defend customer data and its privacy in our environment. Avail is one of the few ITS providers to complete its SOC 2® examination. Avail’s information security and privacy management and quality management systems are formally audited and verified for compliance annually.
Security
- 256-bit AES encryption technology to protect all information, at rest and in transit over the internet
- Employee accountability for complying with our Information Security Policy and Procedures, including pre-hire background checks
- Formal risk management program, including vendor management and security awareness training and exercises
- Monthly security awareness training for our employees
- Latest XDR/MDR on endpoints, servers, and perimeter for protection of software and employees
- Intrusion-detection systems to monitor attempts of unauthorized access
Availability
- Redundant infrastructure for high performance and fail-over capabilities
- Quarterly disaster-recovery testing
- Continuous real-time backups to off-site locations
- Secured, monitored, and redundant data centers in multiple time zones
- 24/7/365 security response team
- US-based product support staff
Confidentiality
- Least-privilege principles in provisioning access
- Azure AD Multi-Factor Authentication
- Email scanning with content. ransomware, and threat detection
- Next-generation firewalls to protect our systems and networks, along with Azure-based IP filtering for customer-facing infrastructure
- Vulnerability and patch management program
- Third-party penetration testing and tabletop exercises for vulnerabilities with the latest technology
- Cyber insurance coverage with vCIS0