A Verizon outage occurred Monday, August 7th from approximately 10:30-11:30 am EST and may have affected your access myAvail ETMS. Service has been restored and you should no longer be experiencing issues.
Who was affected?
You may have been affected by this outage if your agency utilizes the myAvail CAD/AVL solution with a Verizon cellular data plan.
What do I need to do?
Your agency should no longer be experiencing any issues. If you are still experiencing issues, please call Avail's Support Team at 814-234-3394, option 1.
Avail will continue to monitor the situation and may provide updates.