Vehicle Problems (Legacy)

WARNING: This article contains documentation for the legacy ERP solution, Fleet-Net. Some of the features and processes described relate to the on-premise solution and may not accurately depict functionality in the new hosted solution, myAvail ETMS. Refer to Overview of Fleet-Net Features (Legacy) for features used throughout the legacy solution. New articles will be published as we update this content. Reach out to our Support Team if you have any questions.

Fleet-Net® for Windows Product of Avail Technologies, Inc.

Vehicle Problems Overview

Vehicle Problem reporting can be used to interface Transportation and Maintenance departments by allowing dispatchers to record Road Calls and driver reported defects into the system as they are reported. A Work Order is generated as well as a Road Call report for the mechanic.
Safety related defect reports become Work Orders instead of Road Calls. Non-safety related defects maybe deferred and assigned on any subsequent Work Order generated for that asset.
Management inquiries and reports include problems by vehicle, driver, problem code, and mean time between failures. Instead of just recording the symptoms, now you can identify the cause of problems and work to eliminate them.
When the information is entered into the Road Call form, it can be printed and a Work Order is automatically generated. Upon closing the Work Order, the Road Call form is automatically closed. A Problem Correction Notice can be printed to inform the driver that the repair has been completed.
LTD miles at time of failure, miles since last occurrence, minimum miles, and maximum miles between failures are automatically updated for each vehicle any time Road Call or defect is reported.

TIP: To view the user guide, download the attached PDF using the linked file at the bottom of this article.

User Guide Contents

  • ABOUT VEHICLE PROBLEMS AND ROAD CALL REPORTING 4

  • ABOUT THIS GUIDE 5

  • MODIFY / ADD PROBLEM CODES 6

  • EDIT MISCELLANEOUS CODES 6

  • ROAD CALL ENTRY 7

  • DEFERRED DEFECT ENTRY 11

  • SAFETY DEFECT ENTRY 13

  • ROAD CALL INQUIRY 15

  • CORRECTION NOTICE 18

  • PURGE 19

  • REPORTS 20

  • DEFECT ASSIGNMENTS 22

     

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